Privacy

PRIVACY STATEMENT

Timex believes that you, as our online visitor, have the right to know our practices regarding any information we might collect when you visit our website. Your privacy is taken seriously, we work hard to ensure that Timex only use your information in the ways that you have agreed. We comply with all applicable data protection laws, including the EU General Data Protection Regulation, known as GDPR.  If you have any further questions relating to this statement, please contact us at custserveu@timex.com or contact our Data Protection Officer, Asmae Misri, at amisri@timexgroup.com. If you are under 18, we require that you inform a guardian or parent regarding Timex privacy policy before ordering online.

By using our site you accept 1st & 3rd party cookies and similar technologies for performance, analytics, and other purposes.

THE INFORMATION WE COLLECT

We may ask you to provide personal information on our website shopping cart when you choose to buy a product or service. This information may include your name, mailing address, phone number, credit card number, all of which are necessary to the ordering of products/services from Timex.  In order to process your order and deliver your purchases we may have to pass your information to some of our service providers, such as, our order dispatch service and our delivery company. All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by applicable law.

We do not sell or rent your personal information to third parties for their marketing purposes without your express consent. However, your personal information may be disclosed in the normal scope of business of providing goods and services to customers, including but not limited to, advertisers, third party service providers and law enforcement authorities.

SECURITY OF PERSONAL INFORMATION

Timex takes measures to safeguard your personal information and to prevent unauthorized access to that information in its internal procedures and technology. However, we do not promise, and you should not expect, that your personal information and private communications will always remain private. In the existing regulatory environment, we cannot ensure that all your personal information and private communications will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the website.

Other websites that may be linked to/from the Timex website may have different policies. You should review the policies on these other websites to understand their policies and practices.

YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION

You have choices about how we use your personal information to communicate with you, to send you marketing information and how we provide you with customized and relevant advertising.

WAYS YOU CAN ACCESS, CONTROL, AND CORRECT YOUR PERSONAL INFORMATION

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law.  We also take steps to ensure that the personal information we collect is accurate and up to date.

You have the right to know what personal information we maintain about you.

We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request.

If your personal information is incorrect or incomplete, you have the right to ask us to update it.

You have the right to object to our processing of your personal information.

You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law.

Your right to file complaints with a data protection supervisory authority remains unchanged.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our policies.

POLICY CHANGES

We may amend this Privacy Policy at any time by posting the amended terms on the website. All amended terms shall automatically be effective 30 days after they are initially posted on the website.

COOKIES

To enable our systems to recognize your device and to provide features to you, we use cookies.  For more information about cookies and how we use them, please read our Cookie Policy.

RAKUTEN ADVERTISING

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. The collection and use of this information is subject to the privacy policy located here: https://rakutenadvertising.com/legal-notices/services-privacy-policy/ You can opt out of it here: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

TIMEX EMAIL SUBSCRIPTIONS

We collect personal information when you sign up to the Timex email mailing list; or contact us with a comment, question or complaint. This may include, for example, your name, date of birth, email address, postal address, telephone number, whether you are male or female and your product preferences.

Timex may contact you to provide information about products, services, promotions, contests or other offerings. We do this only on an opt-in basis. That is, you have the option of checking or removing the check from the box indicating your preference on receiving future Timex communications.

Last Updated: Apr, 2022